Shipping & Delivery
What shipping options do you have?
All orders made on www.kose.com.my are fulfilled by KEX EXPRESS.
What are your shipping charges?
Our standard shipping fees are RM10 (West Malaysia) and RM20 (East Malaysia).
Which destinations are covered?
We currently ship only within Malaysia. Orders cannot be shipped to P.O. Box addresses.
Can I change my delivery address?
Orders will be processed immediately after payment is received. Once confirmed, you will not be able to cancel or modify your order, including your delivery address.
When will my order be shipped?
Orders are shipped and delivered on business days only (Monday till Friday – excluding public holidays) via Standard Delivery. Kindly allow 5 to 7 business days for West Malaysia and 10 to 14 business days for East Malaysia from confirmed payment date for your estimated time of arrival.
* The shipping period provided is an estimate and is subject to change.
* The shipping period provided is an estimate and is subject to change.
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